How to: Enable your Tumblr ask box
Step one: click on the ‘settings’ cog

Step two: Navigate the blog settings

In the right-hand bar, select the name of the blog you wish to add ask support to.
Here you can change the name shown in the title of the ask page, as well as anonymous questions (you won’t know the identity/username of the person asking the question).
Step three: Save!
Tumblr will automatically save your preferences.